Refund policy

Please check your products carefully upon arrival. If you have received a faulty product please notify us within 5 days of arrival and we will assess and offer you an exchange or refund. Due to the nature of the products it is expected that minor scratches on the surface may occur. 

If you are dissatisfied with your order please contact us using our contact page. Alternatively you can email us hello@icediced.co.nz or flick us a dm over on our Instagram page @icediced.nz and we will be more than happy to help!

We do not offer refunds or exchanges for change of mind.